Privacy Policy

Introduction

Ross Enterprises is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or information about our services
  • Register for an account or newsletter
  • Contact us through forms or email
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone number, address)
  • Company name and business details
  • Job title and professional information
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

Business Information

For our B2B relationships, we may collect:

  • Purchase history and order details
  • Contract and agreement information
  • Supply chain and logistics data
  • Payment and billing information

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and managing our contract manufacturing services
  • Processing orders and managing supply chain operations
  • Communicating about services, updates, and promotional offers
  • Improving our website, products, and customer service
  • Analyzing usage patterns and business trends
  • Complying with legal obligations and enforcing our terms
  • Protecting against fraud and security threats

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, including:

  • Payment processing and billing services
  • Cloud storage and hosting providers
  • Email and communication platforms
  • Analytics and marketing services

Business Partners

Trusted partners involved in our supply chain and manufacturing operations, where necessary to fulfill services.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business records related to contracts and transactions are retained in accordance with applicable legal and regulatory requirements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ross Enterprises

info@rossenterprises.global

12th Floor, Tower – 3, AIPL Business
Club, Sector – 62, Gurugram, India